Dr Hawkins Obituary

by surgery20. May 2020 10:46

Everyone at Heywood Family Practice was sad to hear the news of the death of Dr. Ian Hawkins.

Dr Hawkins joined Heywood Surgery in 1962. He came to Pill with his wife Veronica. For many years they lived in the house across the road from the Surgery with their family of five children.

Dr Hawkins was a wonderful and caring doctor. He always took the extra time to listen carefully to patients' concerns and worries. During his career as a GP he delivered safely many babies both at home and in St Brendan's Maternity Unit.

The original surgery was in a small bungalow opposite his house but in 1985 Dr Hawkins and the other doctors developed the building to give better care to local people. This development was the stepping stone to the purpose built surgery we have today.

After his retirement, after 30 years as a GP, Dr and Mrs Hawkins travelled extensively visiting their children spread all over the world. Sadly Veronica died in 2013, but in his later years he lived in Portishead and enjoyed walking and meeting people from Pill.

We all regard him with great love and respect and we were pleased as the Heywood team to be able to pay our respects by clapping as his hearse passed through the village. He will be greatly missed by everybody.


GP Patient Survey 2018/19

by surgery22. February 2019 13:09


Patient Experience Survey Results 2017/2018

by surgery21. August 2017 13:04


Highs and lows of district's GP performance revealed

by surgery11. August 2017 16:54



The Accessible Information Standard

by surgery3. March 2017 15:12

The Accessible Information Standard is a new law to make sure that people who have a disability, impairment or sensory loss are given information they can easily read or understand.

The Accessible Information Standard tells NHS and adult social care organisations they must make sure people get information in different formats such as:

  • easy read
  • braille
  • advocate
  • British Sign Language (BSL)
  • large print
  • or email

If you or someone you care for has a disability or a communication requirement, please speak to the receptionist or clinicians so we can help provide you with the help and care you deserve from us. Charities including Action on hearing Loss, CHANGE, Sense and Royal National Institute of Blind People and RNIB will also be able to provide further support.

For more information, please visit the Accessible Information Standard section of the NHS England Website.

Communication Support for people who are deaf or have hearing loss. View PDF



Patient Access

by surgery27. February 2015 16:15

Patient Access now offers the ability to view parts of your medical record online - you can now access your Medication, Allergies,Immunisation record, Test results, and Read coded data. If you already have access to the service for booking appointments and ordering repeat prescriptions, it is easy to add access to detailed coded parts of your record. Just call in at reception and complete the form – id may be required. If you do not currently use Patient Access and would like to take advantage, please let one of our Reception Team know.

Patient Access


Practice Survey Report and Action Plan for 2014

by surgery3. March 2014 18:41

Click on the links below to download the information.

Heywood Family Practice Satisfaction Report 2013

Appendix 1


Practice Survey Results 2013 - Report and Action Plan

by surgery18. March 2013 15:45

Please find attached, details of the Practice Survey undertaken at the end of 2012.
Representatives from the Patient Group met on Wednesday 27th February to discuss the findings and to formulate an action plan for 2013.  This is shown at the end of the report.
I would like to take this opportunity to thank all members of the Group fro their time and expertise in completing this exercise.
Kind regards

Richard Harrison
Practice Manager

Link to Report

Link to Poster



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