Heywood Surgery

Welcome to the Heywood Family Practice


We hope you find this website user friendly and easy to navigate. The purpose of our site is to give our Patients help, guidance and information on the services provided by the Practice.

Should you have any suggestions or comments, please send an e-mail to richard.harrison@nhs.net. Please note that this e-mail address should only be used for comments about the Practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with using this e-mail address. If you do have such a query, please contact the Surgery and we will make arrangements for you to speak with the Practice Manager.

Are you a carer

We welcome the Carers of our patients at Heywood Family Practice. We would like to work in partnership with you.

Definition of a Carer: Individual irrespective of age, who provides or supervises a substantial amount of care on a regular basis of a child, relative, partner or neighbour who is unable to manage on their own due to illness, disability, frailty, mental distress or impairment.

If you are a carer, and haven’t already let us know please complete a Tell Your GP You Are A Carer form (available from the surgery) and return to Wendy Middlestorb, Carer’s Champion, to receive a Carers Pack.

Directory of Services

This link will help you find services near you such as dental, optician, pharmacy, sexual health, social care, and urgent care treatment centres.



Heywood Family Practice
1 Lodway Gardens
North Somerset
BS20 0DL

Tel: 01275 372105

Opening Times:

Please note our core opening times are 8.00 to 18.30 Monday to Friday. We are open outside these hours for pre booked appointments only. Please see below.

Monday 08:00 – 19:00*
Tuesday 08:00 – 19:00*
Wednesday 08:00 – 20:00*
Thursday 08:00 – 19:00*
Friday *07:30 – 19:00*

Dispensary Opening hours during Coronavirus Pandemic

As a result of the Coronavirus emergency the Surgery Dispensary opening hours may be reduced in the coming weeks. We will endeavour to stay open from 9am-4pm. However, please check our website to obtain the latest update on Dispensary Opening Hours prior to collecting your medication.

Please note we are open as below for pre booked appointments/telephone consultations only.

*Improved Access/Extended Hours appointments

Monday 18.30 to 19.00 GP appointments
Tuesday 18.30 to 19.00 GP appointments/telephone consultations
Wednesday 18.30 to 19.00 GP appointments and 18.30 to 20.00 Health Care Assistant appointments
Thursday 18.30 to 19.00 GP telephone consultations
Friday 7.30 to 8.00 GP appointments/telephone consultations and Health Care Assistant appointments
3rd Saturday morning of the month 9.00 to 12.00 GP appointments/Nurse appointments

The reception desk and telephones are closed every day from 18.30. Routines Dispensary facilities are available from 9.00 to 18.45 Monday to Friday.

Improved Access appointments find out more

Coronavirus (COVID-19)

Latest advice just received

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Please remember to wear a face covering when attending the practice.

Advice to patients about face coverings »

GP Patient Survey

View survey PDF »

Patient Survey
Action Plan 2019

View Action Plan PDF »

GP Online Services a patient guide

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